ScoreView
Four features. Each built for a real governance task.
No bloat. No vanity dashboards. Each feature maps to a question a governance committee or audit committee will ask within the next quarter.
Sector benchmarking
Compare your complaint handling performance against named peers by stock size, geography, and stock type. Adjust the peer cohort with one click. Surface where you sit on the distribution.
Use cases: governance committee papers, audit committee evidence, board reporting.
Output formats: on-screen view, board chart export, downloadable CSV (Professional tier).
Ombudsman determination browser
Search the full Housing Ombudsman determination corpus from 2001 to the present. Filter by landlord, outcome, category, and date.
Each record includes an AI-generated summary of the structured outcome data, plus a direct link to the original determination on the Housing Ombudsman website.
Use cases: trend analysis, peer review, case research, evidence gathering for complaint handling reviews.
RSH accounts data layer
Cross-reference complaint patterns against RSH global accounts data. See whether scale, financial position, or stock composition explains differences across the peer cohort.
Use cases: TSM return context, sector reporting, risk identification.
Board report export
Generate a board-ready report in two clicks. Includes peer comparison, trend chart, regulatory commentary, and source citations. Branded with your organisation name.
Export to PDF or Word. Drop straight into your board pack. Available on the Professional subscription.
Use cases: board packs, audit committee meetings, governance reporting, regulator submissions.