It is 11pm on a Sunday. The board pack is due Tuesday. Why are you still reading PDFs on the RSH website?
ScoreView reads every Housing Ombudsman determination and every RSH grading judgement so you do not have to. Composite risk score, peer benchmark, forward brief. The read is ready before the board paper goes out. Free tier, no credit card, no time limit.
Risk position assembled in one view
Assurance teams often piece together their risk position from several places, which is slow and easy to get wrong. ScoreView assembles the current picture for a landlord in one view, with the direction of travel made explicit. Leaders see at a glance whether risk is rising and which area is driving it, before it surfaces elsewhere.
Defensible at the board
It is hard to explain a risk position to a board when the evidence sits across hundreds of separate cases. ScoreView states the score, the trend, and the drivers in one place, with the supporting cases one step away. Teams walk into a governance meeting with a position they can stand behind.
Forward read, not just rear-view
Most reporting describes what has already happened, which is of limited use for planning. The Risk Forecaster projects risk forward for a named landlord and shows the categories driving it. Teams get an early, explainable signal they can act on before issues escalate.
Heads of Compliance. Heads of Governance. Risk Managers. Complaints Managers. Company Secretaries.
The people who write the papers the board reads, and who carry the consequences when the evidence base is thin. If your job involves explaining the Housing Ombudsman's last determination to a Director of Customer Experience by Thursday, ScoreView was built for you.
Seven screens drawn from the same evidence base
Day-to-day analysis, assurance reporting and board-level oversight, all sourced from the public record. Each screen updates as new determinations are published.
The Monday Read
A single, current read on where an organisation stands on regulatory and tenant risk. Headline regulator grades, composite risk score with direction of travel, Ombudsman exposure over twelve months, the gap between tenant perception and peers, and the themes worth watching.
Landlord Risk Profile
A landlord's public record turned into a clear account of risk and what is driving it. Composite score, how it has moved, where the organisation sits against similar providers, and the specific factors lifting or lowering the score. Every figure traceable back to the determinations behind it.
Peer Benchmarking
Ranks a landlord within a like-for-like cohort by adverse-finding rate and shows how that rank has changed over the year. A peer-learning panel highlights the most serious recent cases among comparable providers, so lessons can be drawn before similar issues appear at home.
The Sector Brief
A view across the whole landscape of published determinations. Sector risk index, market exposure split, severity-weighted distribution of outcomes, and a generated synthesis explaining where complaints concentrate. Drawn only from the underlying record.
Sector Risk Patterns
How the regulator is behaving over time. Distribution of regulator grades across consumer, governance and viability. Trends in maladministration and remedy rates by quarter. Whether the Ombudsman is becoming stricter and how often it orders restitution.
Insights by Theme
Isolates a single area of concern, such as complaint handling, and shows how the sector and individual landlords perform on it. Maladministration rate for the area, trend over recent quarters, mix of outcomes, and a ranked table of the landlords most affected.
The Thursday Brief
A forward read on a named landlord's risk, grounded in the published record and explained in plain terms. Risk score with watch band, components behind it, and a written assessment. Risk broken down by category, marking the areas of highest concern with short explanations.
The next board meeting should be the normal kind.
Try ScoreView free. No credit card. No time limit. Or speak to one of the people who built it.